4. Once that's done, if you've already got a Sun Java version on the computer, open the Control Panel, double click on the ''Add/Remove Programs'' section, then uninstall all previous versions of the J2SE Java listed there. ALL RIGHTS RESERVED. If computershare-na.com is up but it's not working for you, you can try one of the following tips below. Try the free Firefox browser from the link below.http://www.mozilla.com/firefox/Accessing the site works in either Internet Explorer or Firefox here.Hope this helps.Grif, I have tried typing in the name or using a favorite I have used multiple times over the past year. If you’re looking to build the career you’ve always wanted, we’re excited to meet you. Instead of using Internet Explorer to access the site, try downloading and installing a second browser.. This should work on Internet Explorer, Firefox and Chrome. Two weeks ago was the first time I couldn't; and I have been unable to connect since then; although I CAN access the secure pages of their Australia and United Kingdom Web sites.I called Computershare and even talked with a supervisor. I think the screen said something about my never filling in security questions or something--I don't recall what the screen said actually. I have the same problem. I don't know what to do with this info or who to contact. In the past 24 hours there have been a total of 0 outages reported from 0 countries. This website was last checked: 492 days ago When I did, only the http sites on the US site are accessable. Please remember to be considerate of other members. It sounds like you might just have to register again, possibly with a different username or even a different email address, I don't know how that works with them.Most sites that require security questions to register with them won't let you continue with the registration process without those security questions, so it may be that your registration just never actually went through. Force a full refresh of your browser page by clicking. He assured me their is nothing wrong with their Web site. User account menu. I have been connecting without any problems to the secure Web pages within the U.S. "Computershare.com" Web site for the last few years. Did this happen? Try clearing your Internet cookies and browser cache. Having problem connecting to Computershare.com.us even though the website appears to be online and not down? Upon seeing I couldn't access my account, I called the compushare 800 number and was told that I had to had a temporary password mailed to me since I "failed" to answer the security questions when I registered so couldn't have my password emailed to me like other users. I registered some time ago w/computershare and never used the online account, but when I tried signing in about a week ago, I was unable to do so. If you believe this post is offensive or violates the. Try using some of our troubleshooting tips to resolve the problem. Try clearing your Internet cookies and browser cache. I then signed back on to AOL and once again even though I can access the unsecure pages within Computershare, I still can't access the secure pages. The above graph reflects the response times collected for computershare-na.com. © 2020 CNET, A RED VENTURES COMPANY. Having the exact same problem your having. Maybe someone can offer some advice.For now, I can use the proxy. Follow the prompts, accept the license agreement, then download the full ''Windows Offline Installation'' file to your desktop,(about 15 MB), scan it with your antivirus (just to be sure it's clean). Was in the process of checking my account using the proxy method and it stopped in mid login. 4. It also has an AES 256 bit encryption! I have been connecting without any problems to the secure Web pages within the U.S. "Computershare.com" Web site for the last few years. Tried to connect thru my AOL browser after lowering my security settings and lo and behold I was able to connect. The way they hide prospectuses (can't see them w/o a login) and have mishandled this problem really scares me. Is computershare-na.com down for you? Computershare Acquires Corporate Secretarial Serv... Read More. Proceed to refresh your browser by hitting the CTRL + F5 keys simultaneously. I could not reach the US https sites. I TOOK screenshots. Are you sure it let you completely finish the registration at the time?Most sites also send a verification email that contains a link you must click on to activate your account. Finally try accessing the website using an. I did similiar actions about clearing internet files (history, temp files, etc) .Whenever I clicked on shareholder services it timed out and i got the progam cannot display the web page with information saying something about the domain name server is not reachable or DNS does not have a listing for the website domain.I did some research and went out to WHOIS to find out about domains and when I put in computershare i did not see a listing for the US computershare domain.I am not sure were to go from here.Does this shed any light on what could be wrong? So now I'm still where I was over a week ago--no way to get into my account to transact any business.I googled and found this BB thread, so now I'm wondering if maybe the problem is computershare and not me. If so, then it's an issue with your computer.. I thought IE used 128 bit. : Www-uk.computershare.com has yet to be estimated by Alexa in terms of traffic and rank. I used YouHide.com and was able to access my account! Could i ask you a favor would you go to www.computershare.com and when that screen comes up select investor centre under shareholder services and see if you get a logon screen. During the conversation w/computershare, I asked if other people were having problems logging in becuase I couldn't believe the password I originally created was the problem, and was assured that I was the only one having issues and that I needed a temp p/w so I could login and go answer those security questions just in case of future problems.I received a temp p/w today and tried using it several times and was advised in the screen that came up that "your account is locked." Www-uk.computershare.com website. Been accessing the site for years. My ISP is netscape. The other countries secure (https) weblinks are fully reachable. And what made you suddenly decide to check and see if it is working if you don't use it? A quick check at Wells Fargo found they use TLS 128 bit (which I can connect to). Force a full refresh of your browser page by clicking Ctrl + F5 at the same time. If not, then it is possible that the site has gone down entirely.Hope this helps.Grif, I am having someone try to access the site. i have tried this with aol and with an ie browser no luck. Computershare reaffirmed expectations of fiscal 2014 management earnings per share between 5 per cent and 10 per cent higher than fiscal 2013 results. Here are the best deals already announced, The best Black Friday 2020 deals available now and coming soon, Follow this discussion and email me when there are updates, Can't access secure pages on the U.S. Computershare Web site, http://www.microsoft.com/downloads/details.aspx?FamilyID=47809025-D896-482E-A0D6-524E7E844D81&displaylang=en, http://java.sun.com/javase/downloads/index.jsp, http://www-us.computershare.com/Default.asp?bhjs=1&fla=1&cc=US&lang=EN, https://www-us.computershare.com/investor/default.asp?cc=US&lang=en&bhjs=1&fla=1&theme=cpu, http://blogs.msdn.com/ie/archive/2005/10/22/483795.aspx, Car Parts, Gadgets, & How-to's - Roadshow. Computershare website help. Proceed to refresh your browser by hitting the CTRL + … Computershare.com Magazines: Read the latest magazines about Computershare.com and discover magazines on Yumpu.com. Between August and now I did not check my account. Bob G. Although it appears to be THEIR problem, you might try installing the latest Windows Script Engine and the latest Sun Java using the instructions below:First, download and install:Windows Script Engine Version 5.7http://www.microsoft.com/downloads/details.aspx?FamilyID=47809025-D896-482E-A0D6-524E7E844D81&displaylang=enNext:Sun JavaClick on the link to Sun's Java below, then click on the ''Java Runtime Environment (JRE) 6u3'' download button. I then disabled McAfee Antivirus, and a trojan identification program. Try resetting your modem and restart your computer. Just curious. All Computershare did was reset my password. Join our team Around here, it’s more than a job. If you are typing it in, you might not be spelling it correctly. The day I checked was 11/10/2007!!!!!!!!! 30 APR 2020 Updated Investor Center Website with New Features Learn More. Having problem connecting to Computershare.com.us even though the website appears to be online and not down? You'd be surprised how often this is the case when someone is having trouble accessing sites.Also, have you had any trouble with any other sites coming up ok? If you're not using IE7, then set the same settings in IE6 to "Medium".Next, make sure to turn OFF any Popup blockers, particularly those in your browser.Hope this helps.Grif, I also have not been able to access my US account in Computershare from AOL - I likewise called the help line and they said they had no complaints from anyone else and said nothing has changed internally. The lower the response time, the better. I work for Western International Securities and we have over 75 clients that have various stocks held at... Read full review and 1 response → Helpful (0) 1 comment. Does that fix the issue? In any event, this has made me reconsider keeping my account w/computershare. As I said before, this only happens with their U.S. site.I have zero problems connecting to the secure pages of any other Web site.I have WinXP. We can either get Computershare to fix their website and customer service and remove their stupid fees.
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