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The 5 truck crew left at dark to call it a day and we have to wait another day to get power? Their system will accept typos on checking account numbers as "payment successful", but if it is incorrect, you will be slapped with a $23 "returned check" fee two weeks later. I typed in my routing and bank account # carefully and correctly each time, yet still it wouldn't work. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. I lose power almost any time it rains harder than a drizzle or if the wind blows more than 20 mph. Every-time you call customer care, you have to wait for at-least half an hour to talk to a representative, no callback facility. Seems like a beat down teared down michigan looking place. As a first time homebuyer, having your AC go out…", Commercial, Residential, Industrial Electrical repairs, and service. Hoping this was a mistake.. 5 minutes of rain, and now going on 4 hours of power outage. They charge us both. There truly is not a worse company in the city. I BEG YOU. This company sucks every bit of money out of you, but here's the funniest part- THE POWER GOES OUT AT LEAST ONCE A WEEK. Our power went out and two NES gentlemen who came out were not only able to get our power on but they also found out that our meter was switched with our neighbors. I'm going to have a stroke if I keep having to deal with their incompetency and faulty payment app. Total bullies that know they have you in a monopoly!!! Our beginning dates back to 1987 in Birmingham/Huntsville AL, as we started servicing the electrical industry. Kudos to NES! Even if the call is dropped they don't care to call you back. Their response? Cryptocurrencies: Cryptocurrency quotes are updated in real-time. The wheels turn very slowly at NES. Sources: FactSet, Tullett Prebon, Currencies: Currency quotes are updated in real-time. Said it would be maybe an hour or two. It operates through the following segments: Freight and Transit. First of all, just getting through to one of their non-caring representatives is an ordeal. I've paid it twice this year because it was my fault, which is why I signed up for automatic payments. Utilities are popular for dividend and income investors. They are terrible at customer service!! Had to send kids to friends to sleep. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}. They had a crew 1/10th of a mile down the road with 5 trucks. One of the largest government-owned utilities in the US, the company is required to purchase its power from another government-owned operator, the Tennessee Valley Authority (TVA). So to help myself I paid my current balance and then signed up for automatic payments online. They have always been quick to respond to power outages in our area but this time it was just our house alone that suffered a power outage and yet they arrived EARLY Sunday morning to save us.A giant tree fell and crushed our garage taking our main power cable with it. Excellent customer service and I'm very happy. I really could be incorrect, but I do not believe I had a balance when I signed up, because I paid it when I signed up.Anyways, the supervisor told me they never offer any sort of "courtesy" waivers.To which I stated that humanity runs on grace and mercy to people who make honest mistakes.She said she agrees but isn't able to help.Personally, I think that is stupid. If you do not HAVE to move to Nashville, move to a surrounding city. She provided valuable information pertinent to me not seen on the website. Change value during other periods is calculated as the difference between the last trade and the most recent settle. I literally talk to them more than my own mother because they are incapable of handling autopay without screwing it up. Mutual Funds & ETFs: All of the mutual fund and ETF information contained in this display, with the exception of the current price and price history, was supplied by Lipper, A Refinitiv Company, subject to the following: Copyright 2019© Refinitiv. Electric is an independently-owned premium eyewear and accessories brand. "Sorry for the inconvenience". These people are all rude and honestly don't care that their reviews are all 2 stars or less over the entire internet. You would think they would jump on it as I would be a new paying customer. They have always been quick to respond to power outages in our area but this time it was just our house alone that suffered a power outage and yet they arrived EARLY Sunday morning to save us. This conference call may contain certain forward-looking statements including all statements that do not relate solely to historical or current facts. Literally the only electric is AC. Costing me $150+ a month just for AC in a tiny apartment. Expected more from a local service. This provider has not enabled messaging on Yelp. I'm trying to get temporary service for my new home site. © 2020 Verizon Media. Terrible customer support and online payment system, which needs reworking ASAP. "Today, November 8th, my power is disconnected. Source: FactSet, Indexes: Index quotes may be real-time or delayed as per exchange requirements; refer to time stamps for information on any delays. A month later, October 29th I get an email stating "you will be automatically billed $XXX.XX amount on Nov. 11th from XXXX bank account. All rights reserved. As a consequence, actual results may differ significantly from those expressed in any forward-looking statements in today's discussion. I'll keep updating this based on my experience. So next month I'll pay my normal bill and $36 because I have no other option to change companies for my power bill.Christopher William Jones. The wait was very short, but given the number of chairs they have for the waiting room I could see it being considerable during a busier time of the year. I contacted C & C on a Tuesday and got an appointment for Saturday morning which was faster than the other electricians quoted me. More fees. No online options to start an account or verify your identity. Honestly if zero stars was an option, I'd choose that. 6.2K likes. Nashville Electric Company, Crystal Lake, Illinois. And yet here we are forced to throw mountains of money at them for power that never works and somehow costs $10+ a day for a tiny apartment. It is very routine to have power loss for 2-3+ hours after a moderate storm. View the latest Wabtec (WAB) stock price, news, historical charts, analyst ratings and financial information from WSJ. International stock quotes are delayed as per exchange requirements. Oops they turned in the order but something happened and it didn't get turned on until Monday. Tony in account set up department was efficient, knowledgeable and kind advising a newbie on how to set up service. Sources: FactSet, Dow Jones, ETF Movers: Includes ETFs & ETNs with volume of at least 50,000. Every customer service agent was kind and understanding. I get a call today that I owe $274 for the last 8 weeks of power because apparently my July bill was overdue even though I never received a single thing via email, mail or otherwise to notify me of a balance due. 17 other reviews that are not currently recommended, in Water Heater Installation/repair, Plumbing, Heating & Air Conditioning/hvac. There was a power line down in a neighbors' front yard for 3 days before they even addressed the issue. They took my payment from my bank account immediately. I have lived all over this country and never have experienced such an unreliable utility company as this one in my life. 3 days without power when it's over 90 degrees. We've been without power for going on 4 days. CYH: What does Argus have to say about CYH? And she informs me that she can only wave the charge if it was an error on NES, which she takes a minute to look at my account and then claims that it is my fault stating that I had a current balance when I signed up for automatic payments even though the previous gentleman had just told me that the automatic system never pays the first month, of which I didn't know ahead of today. I guess some things never change at NES. These people overcharged me a rate that is just impossible, three times higher than any bill we ever had yet won't talk to me. Disclaimer: links on this page to a particular service do not indicate an endorsement of that service and are supplied only as a convenience to the residents of Nashville and Davidson County. In spite of their rising costs that aren't justified... (like the security light in my backyard that just went up $4 to $17.00/month).... they really are very pleasant to work with on the phone.When you call in a problem, they usually are at your door within 12 hours.Great bunch of employees that work for this company and I appreciate their efforts to keep the power on during these cold winter nights.I appreciate working with nice people on the phone. In 2011, we launched the generator services to facilitate the growing needs of emergency power. United Parcel Service, Inc. Common Stock (UPS) Stock Quotes - Nasdaq offers stock quotes & market activity data for US and global markets. They had a crew 1/10th of a mile down the road with 5 trucks. Unprofessional, degrading CSR's. No. You should be ashamed you money hungry, selfish, monster business. Some customer service! Waited on hold for 23 minutes, and they hung up on me !Not sure if it's short-staffed or maybe the staff itself feels  they deserve better pay, but after reading all these reviews I'm genuinely disappointed. Service is very slow, low staff, building is a mess, structure of the inside is hunting. Any copying, republication or redistribution of Lipper content, including by caching, framing or similar means, is expressly prohibited without the prior written consent of Lipper. Discover new investment ideas by accessing unbiased, in-depth investment research, NYSE - NYSE Delayed Price. Yelp users haven’t asked any questions yet about Nashville Electric Service. , you don't have to pay a deposit fee, which is great if you are spending all your money on your new digs! All rights reserved. Data are provided 'as is' for informational purposes only and are not intended for trading purposes. You would think they would jump on it as I would be a new paying customer. He is honest when it…", "Called and the lady on the phone was so nice and helpful. Many of us are working from home right now and this is NOT a 3rd world country. 42 reviews of Nashville Electric Service "I had to go down to NES to have the power switched over for my new residence. The wheels turn very slowly at NES. This organization has a lot to catch up to the modernization. Westinghouse Air Brake Technologies Corp. engages in the provision of equipment, systems, and value-added services for the rail industry. The pricing…", Yelp users haven’t asked any questions yet about. Man, you guys are not good at what you do.. Thousands of people without power, clear blue skies, wtf is going on with you guys.... One star because I have the option to have power at my house, Another star because customer service was decent.I'm not an administratively gifted person and because of my own shortcomings I missed two payments this year with NES. So I know that people usually only leave reviews for NES when they're upset but we had the most wonderful experience with NES. The job turned out to be much more difficult than you'd normally expect... but Chris did excellent work, quickly. THATS NOT AC. “Tony in account set up department was efficient, knowledgeable and kind advising a newbie on how to set up service.” in 2 reviews, “I could see a crew was dispatched on their site and I received a phone call saying my power had been turned back on.” in 15 reviews, “If you have good credit, you don't have to pay a deposit fee, which is great if you are spending all your money on your new digs!” in 2 reviews.

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