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Old fashioned qualities of accountability and decisiveness, and a very traditional organisation structure lie at the heart of Ross McEwan's reset at NAB. “To come up here into this environment at that sort of time would have been a great career move for anybody. When he does get to NAB HQ in Melbourne, though, he won’t waste any time before putting his new ethos into place. He says that philosophy of openness and transparency is the one he uses with regulators as well as the general public. “We’ve developed relationships over time of mutual respect. But it’s probably no coincidence that when he speaks to an Australian newspaper about his six-year tenure at RBS, he keeps coming back to two things: handling the regulators and pleasing the punters. President Trump to speak. Alison Rose has worked at RBS for 27 years. While NAB’s capital raising, hefty dividend cut and $807 million provision for COVID-19 rightly grabbed the market’s attention this week, McEwan also revealed the next phase of change he’s determined to drive at NAB by announcing a new structure for the bank and a cultural reset. Base everything around what McEwan calls the “twin peaks” of customers and staff, focus on making the bank easier to deal with and safer – and nothing else much matters. Having built a great success at Commonwealth Bank, to then flick into another bank – I couldn’t do it. Otherwise the problems from work end up at home, and the problems then at home end up back at work.”. McEwan says it has suffered badly from stop-start investment in recent years. It’s an old-fashioned banking approach built around key business lines: business and private banking, corporate and institutional, personal banking, Kiwi subsidiary BNZ and the online-only UBank unit. Domenico Pugliese. McEwan, who officially started at the bank on December 1, established a 20-strong team of hand-picked executives to consider NAB’s future well before the crisis struck. His first job was in Unilever’s HR department, but after a couple of years he moved to Wellington to be closer to his university sweetheart, now wife, Stephanie. He didn’t necessarily intend at the outset to leave New Zealand: one thing led to another. The word 'customer' is never far from his lips ... RBS CEO and incoming NAB head Ross McEwan. He won't make his staff work on weekends, he's ready for bad headlines, and he says … Earn and redeem NAB Rewards Points for your business credit card purchases. “I’m not one for a great many functions,” he says. Recreationally he and his wife are lycra-clad cyclists; the figure-hugging gear “looks terrible but it’s the most convenient”. You do not…, @KelsterWelster Hi Kelly, I hope you are keeping well today. McEwan recognises that if he is to pull off his strategic reset, he must also shift NAB’s culture. Ross McEwan became Group Chief Executive Officer and Managing Director of National Australia Bank Limited in December 2019. Its capital position was weak and it was making huge losses. From strategy, McEwan and his team moved to structure. RBS in 2013 looked like a poisoned chalice, particularly after knocking out his two predecessors. “We've allowed our senior and middle ranking people to make decisions. “I’m not one of those executives who works seven days a week or sends emails to my staff over the weekends or late at night. The Bank of Scotland was effective in raising funds for the Jacobite Rebellion and as a result, The Royal Bank of Scotland was established to provide a bank with strong Hanoverian and Whig ties. It was being pursued for misconduct in Britain and the US, facing fines worth hundreds of millions of dollars. A $25k grant from the Federal Government to help renovate or build new homes. Rejuvenating NAB is going to be a massive job – just not one for the weekends. The best question NAB chief executive Ross McEwan received last week didn’t come from a journalist, an investor or an analyst. Keep on top of important information with NAB's Investor App. To me it was: step away from it, go overseas, try some new things,” he says. We’re committed to supporting our small business customers build and grow. National Australia Bank chief executive Ross McEwan has stressed executive pay should be directly correlated to the pain bank customers and shareholders are enduring through the COVID-19 crisis.

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